{"id":10997,"date":"2014-03-19T11:00:47","date_gmt":"2014-03-19T02:00:47","guid":{"rendered":"http:\/\/orangeretail.jp\/blog\/?p=2016"},"modified":"2018-07-24T17:30:01","modified_gmt":"2018-07-24T08:30:01","slug":"%e9%a1%a7%e5%ae%a2%e4%bd%93%e9%a8%93%e3%81%ae%e6%9c%aa%e6%9d%a5%e3%81%af%e3%83%91%e3%83%bc%e3%82%bd%e3%83%8a%e3%83%ab%e3%83%bb%e3%82%bf%e3%83%83%e3%83%81%e3%81%ab%e3%81%82%e3%82%8a","status":"publish","type":"post","link":"https:\/\/ec-orange.jp\/ec-media\/?p=10997","title":{"rendered":"\u9867\u5ba2\u4f53\u9a13\u306e\u672a\u6765\u306f\u30d1\u30fc\u30bd\u30ca\u30eb\u30fb\u30bf\u30c3\u30c1\u306b\u3042\u308a"},"content":{"rendered":"<p>e\u30b3\u30de\u30fc\u30b9\u306e\u6210\u9577\u306f\u4eca\u306b\u59cb\u307e\u3063\u305f\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3053\u308c\u304b\u3089\u306f\u30bf\u30c3\u30c1\u52d5\u4f5c\u304c\u9867\u5ba2\u4f53\u9a13\u306b\u3068\u3063\u3066\u679c\u305f\u3059\u5f79\u5272\u304c<!--more-->\u65b0\u305f\u306a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"sub-summary\">\n<p><img decoding=\"async\" src=\"https:\/\/ec-orange.jp\/ec-media\/wp-content\/uploads\/oret\/touchscreen-blog-200.jpg\"><\/p>\n<p><span class=\"mini\">\uff08\u5f15\u7528\u5143\uff1a<a href=\"https:\/\/econsultancy.com\/blog\/64494-future-customer-experience-will-be-all-about-the-personal-touch?utm_medium=feeds&amp;utm_source=blog\" target=\"_blank\">Econsultancy\u300eFuture customer experience will be all about the personal touch\u300f<\/a>\uff09<\/span><\/p>\n<\/div>\n<p>\u4eca\u65e5\u3067\u306f\u30b9\u30de\u30fc\u30c8\u30db\u30f3\u3067\u3042\u308c\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u3067\u3042\u308c\u3001\u30a6\u30a7\u30a2\u30e9\u30d6\u30eb\u30c7\u30d0\u30a4\u30b9\u3067\u3042\u308c\u3001\u5b50\u3069\u3082\u304c\u521d\u3081\u3066\u76ee\u306b\u3059\u308b\u306e\u306f\u30bf\u30c3\u30c1\u5f0f\u306e\u30c7\u30d0\u30a4\u30b9\u3067\u3059\u3002\u3053\u308c\u304b\u3089\u306e\u9867\u5ba2\u306f\u5168\u3066\u306e\u4f53\u9a13\u306b\u30bf\u30c3\u30c1\u306e\u52d5\u4f5c\u304c\u7d44\u307f\u8fbc\u307e\u308c\u308b\u306e\u3092\u5f53\u7136\u3068\u601d\u3046\u3067\u3057\u3087\u3046\u3002\u305d\u306e\u305f\u3081\u3001\u6b21\u306a\u308b\u8ab2\u984c\u306f\u8cb7\u3044\u7269\u4f53\u9a13\u306b\u30bf\u30c3\u30c1\u3068\u3044\u3046\u52d5\u4f5c\u3092\u3044\u304b\u306b\u7d44\u307f\u8fbc\u3080\u304b\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2 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\/>\n\u5feb\u9069\u306a\u30c7\u30b8\u30bf\u30eb\u4f53\u9a13\u3092\u5275\u9020\u3059\u308b\u3072\u3068\u3064\u306e\u65b9\u6cd5\u306f\u3001\u30ec\u30b9\u30dd\u30f3\u30b9\u306e\u826f\u3044\u30a6\u30a7\u30d6\u30c7\u30b6\u30a4\u30f3\u306b\u3088\u3063\u3066\u3001\u7570\u306a\u308b\u30c1\u30e3\u30cd\u30eb\u3001\u30c7\u30d0\u30a4\u30b9\u3067\u5171\u901a\u306e\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3059\u3002<br \/>\n\u7570\u306a\u308b\u30c7\u30d0\u30a4\u30b9\u3084\u30b9\u30af\u30ea\u30fc\u30f3\u3067\u3082\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u306e\u4f7f\u3044\u3084\u3059\u3055\u3092\u4fdd\u3064\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u5feb\u9069\u304b\u3064\u7c21\u5358\u306b\u30b5\u30a4\u30c8\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<div class=\"sub-summary\">\n<p><img decoding=\"async\" src=\"https:\/\/ec-orange.jp\/ec-media\/wp-content\/uploads\/oret\/mobile_checkout_2-blog-third_.png\"><\/p>\n<p><span class=\"mini\">\uff08\u5f15\u7528\u5143\uff1a<a href=\"https:\/\/econsultancy.com\/blog\/64494-future-customer-experience-will-be-all-about-the-personal-touch?utm_medium=feeds&amp;utm_source=blog\" target=\"_blank\">Econsultancy\u300eFuture customer experience will be all about the personal touch\u300f<\/a>\uff09<\/span><\/p>\n<\/div>\n<p>\u3055\u3089\u306b\u3001\u4f01\u696d\u306f\u9867\u5ba2\u4f53\u9a13\u306e\u7ba1\u7406\u30bd\u30d5\u30c8\u3092\u30bf\u30c3\u30c1\u5f0f\u30c7\u30d0\u30a4\u30b9\u306b\u5229\u7528\u3057\u3001\u9867\u5ba2\u304c\u306a\u305c\u8cfc\u5165\u3092\u4e2d\u65ad\u3057\u305f\u304b\u3001\u3069\u306e\u3088\u3046\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u8cfc\u5165\u3084\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u3064\u306a\u304c\u308b\u304b\u3001\u9867\u5ba2\u304c\u30c7\u30d0\u30a4\u30b9\u306b\u3088\u3063\u3066\u3069\u306e\u3088\u3046\u306b\u884c\u52d5\u3059\u308b\u304b\u3001\u3068\u3044\u3063\u305f\u5927\u91cf\u306e\u60c5\u5831\u3092\u53ce\u96c6\u3001\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n\u3053\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u4f01\u696d\u306f\u9867\u5ba2\u884c\u52d5\u3092\u7406\u89e3\u3057\u3001\u69d8\u3005\u306a\u30c7\u30d0\u30a4\u30b9\u3084\u30c1\u30e3\u30cd\u30eb\u306e\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u624b\u6bb5\u3092\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2 class=\"post-h2\">\u6307\u5148\u304c\u3082\u305f\u3089\u3059\u672a\u6765<\/h2>\n<p>\u9867\u5ba2\u306f\u3053\u3053\u6570\u5e74\u3067\u3069\u3093\u3069\u3093\u305b\u3063\u304b\u3061\u306b\u306a\u3063\u3066\u304a\u308a\u3001\u6b21\u4e16\u4ee3\u306e\u9867\u5ba2\u306f\u4eca\u65e5\u306e\u5909\u308f\u308a\u3086\u304f\u8cb7\u3044\u7269\u7fd2\u6163\u3092\u5f53\u7136\u306e\u3082\u306e\u3068\u3068\u3089\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u9867\u5ba2\u306f\u30b3\u30de\u30fc\u30b9\u306b\u304a\u3051\u308b\u30bf\u30c3\u30c1\u6280\u8853\u306e\u30e6\u30d3\u30ad\u30bf\u30b9\u5316\u3092\u5f85\u3061\u671b\u3093\u3067\u3044\u307e\u3059\u3002<br \/>\nApple\u306f\u65e2\u306b\u6307\u7d0b\u8a8d\u8a3c\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u5c0e\u5165\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u304c\u3001\u8fd1\u3044\u5c06\u6765\u3053\u306e\u6280\u8853\u304c\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u306b\u304a\u3051\u308b\u30ed\u30b0\u30a4\u30f3\u3084\u6c7a\u6e08\u306b\u5fdc\u7528\u3055\u308c\u308b\u3053\u3068\u304c\u4e88\u60f3\u3055\u308c\u307e\u3059\u3002\u696d\u754c\u306b\u3068\u3063\u3066\u3053\u306e\u6d41\u308c\u306f\u6c7a\u3057\u3066\u7121\u8996\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3059\u3002<br \/>\n\u5c06\u6765\u7684\u306b\u307e\u3059\u307e\u3059\u81a8\u3089\u3080\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u308b\u305f\u3081\u306b\u3082\u3001\u30bf\u30c3\u30c1\u6280\u8853\u306e\u8cb7\u3044\u7269\u4f53\u9a13\u3078\u306e\u5c0e\u5165\u306f\u5fc5\u9808\u4e8b\u9805\u3067\u3059\u3002<\/p>\n<div class=\"post02\">\n<p><span class=\"mini\">\u3053\u306e\u8a18\u4e8b\u306f<a href=\"https:\/\/econsultancy.com\/blog\/64494-future-customer-experience-will-be-all-about-the-personal-touch?utm_medium=feeds&amp;utm_source=blog\" target=\"_blank\">Future customer experience will be all about the personal touch<\/a>\u3092\u6d77\u5916\u5c0f\u58f2\u6700\u524d\u7dda\u304c\u65e5\u672c\u5411\u3051\u306b\u7de8\u96c6\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"e\u30b3\u30de\u30fc\u30b9\u306e\u6210\u9577\u306f\u4eca\u306b\u59cb\u307e\u3063\u305f\u3053\u3068\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3053\u308c\u304b\u3089\u306f\u30bf\u30c3\u30c1\u52d5\u4f5c\u304c\u9867\u5ba2\u4f53\u9a13\u306b\u3068\u3063\u3066\u679c\u305f\u3059\u5f79\u5272\u304c","protected":false},"author":2,"featured_media":11104,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[23,1210,1211],"tags":[133,495],"_links":{"self":[{"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=\/wp\/v2\/posts\/10997"}],"collection":[{"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10997"}],"version-history":[{"count":0,"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=\/wp\/v2\/posts\/10997\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=\/wp\/v2\/media\/11104"}],"wp:attachment":[{"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=10997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ec-orange.jp\/ec-media\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=10997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}